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Dynamics CRM 2011 User Friendly Features and Flexibility
There are a huge number of new features that are scheduled to be made available in CRM 2011. You’ll find auditing functionality that will allow you to more easily track what changes have been made to...
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Getting started for Microsoft Dynamics CRM Online administrators
After you’ve signed up for Microsoft Dynamics CRM Online, but before the business users in your organization start using it, there are some basic tasks that you, as the Microsoft Dynamics CRM Online...
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4 ways to put campaign responses to work for you
Using Microsoft Dynamics CRM, you can track responses to marketing campaign activities, such as e-mail messages, faxes, direct mail, and more. You can create campaign responses: Manually. Convert an...
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